Terms and Conditions

These terms and conditions govern your use of our financial planning subscription service and establish the legal relationship between you and Velastroqine.

Last updated: August 6, 2025

These terms are effective from August 6, 2025

Agreement Acceptance

By subscribing to our financial planning service or using our website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.

Continued use of our services constitutes ongoing acceptance of these terms

Eligibility and Requirements

Our financial planning subscription service is available to individuals who meet specific eligibility criteria and requirements.

  • Must be at least 18 years of age and legally capable of entering contracts
  • Must provide accurate and complete personal information during registration
  • Must be a resident of Malaysia or have Malaysian financial interests
  • Must have a valid payment method for subscription fees

Service Usage Guidelines

Your use of our financial planning services must comply with these usage guidelines and restrictions to ensure proper service delivery for all subscribers.

Permitted Uses

  • Access financial planning consultation and guidance materials
  • Participate in scheduled consultation sessions
  • Use planning tools and resources provided through our platform

Prohibited Uses

  • Share account access credentials with unauthorized individuals
  • Use services for illegal activities or fraudulent purposes
  • Reverse engineer or attempt to copy our proprietary systems

Subscriber Responsibilities

As a subscriber to our financial planning service, you have specific responsibilities and obligations to ensure effective service delivery.

  • Provide accurate and up-to-date personal and financial information
  • Maintain confidentiality of your account credentials and access information
  • Pay subscription fees promptly according to your chosen billing schedule
  • Attend scheduled consultation sessions or provide reasonable notice for rescheduling
  • Use our services in good faith and for legitimate financial planning purposes

Intellectual Property Rights

All content, materials, and intellectual property associated with our financial planning service are protected by copyright and other applicable laws.

Our Content Ownership

All planning materials, methodologies, and proprietary content remain the exclusive property of Velastroqine

License to Use

We grant you a limited, non-exclusive license to use our materials solely for your personal financial planning purposes

Your Content Rights

You retain ownership of personal financial information you provide while granting us necessary rights to deliver our services

Limitations and Disclaimers

Our financial planning service operates within certain limitations, and we disclaim specific warranties to clarify service boundaries.

Our liability is limited to the subscription fees paid in the 12 months preceding any claim

We provide services "as is" without guarantees of specific financial outcomes

We disclaim responsibility for market performance or external economic factors

Individual results may vary based on personal circumstances and market conditions

Indemnification Agreement

You agree to protect and hold harmless Velastroqine from certain claims and damages that may arise from your use of our services.

You agree to indemnify Velastroqine against claims arising from your misuse of services, violation of terms, or provision of inaccurate information

Dispute Resolution Process

Any disputes arising from these terms or our services will be resolved through the following structured process in accordance with Malaysian law.

Resolution Procedures

Disputes will first be addressed through good faith negotiation, followed by mediation if necessary

Formal arbitration will be conducted under Malaysian Arbitration Act 2005 if other methods fail

International Clients

International clients may access online dispute resolution platforms where applicable

International Dispute Resolution

All disputes are subject to Malaysian jurisdiction and applicable laws

Service Termination

Either party may terminate the subscription service under certain circumstances, subject to the conditions outlined below.

  • Either party may terminate with 30 days written notice
  • We may terminate immediately for violation of terms or fraudulent activity
  • Automatic termination occurs for non-payment of subscription fees after grace period

Upon termination, access to services ceases and certain provisions of these terms continue to apply

General Legal Provisions

These general provisions govern the interpretation, enforcement, and legal framework of our terms and conditions.

Applicable Law

These terms are governed by Malaysian law and interpreted according to Malaysian legal principles

Severability Clause

If any provision is deemed invalid, the remaining terms continue in full force and effect

Complete Agreement

These terms constitute the entire agreement between parties regarding the subject matter

Waiver Provisions

Failure to enforce any provision does not constitute a waiver of our rights under these terms

Terms Modifications

We reserve the right to modify these terms periodically to reflect changes in our services or applicable regulations.

Significant changes will be communicated to subscribers at least 30 days before implementation

Contact Information

If you have questions about these terms and conditions, please contact our support team

Email: info@velastroqine.com

Phone: +60 17 6002 2755

Address: 15 Jalan Ampang, Kuala Lumpur 50450